Resource Planning for ProALPHA

In order to offer proALPHA customers access to high performance deployment planning software, mobileBlox GmbH os developing an interface to the mobileX-despatch. This enables mid-sized companies to use the ERP system proALPHA to provide a continuous, digital service process from deployment planning through mobile processing to invoicing.

The mobileX-dispatch enables your dispatchers to have an overview of their resource planning at any time through the graphic display. Whether manual planning via drag-and-drop or fully automatic optimization, the scheduling software offers all the functions required for efficient control of your technicians or subcontractors.

CLEAR PLANNING COCKPIT

MobileX-dispatch shows the dispatcher all service technicans as well as orders and important messages
You can customize his view and view the orders as a list, in the calendar or as a chart on the map

MANUAL PLANNING VIA DRAG-AND-DROP

Using the order information, mobileX-dispatch determines the necessary qualifications that are required for implementation
In the list of suitable service technicans, the dispatcher sees who has the time to complete the order
The map display shows him which technican also has the shortest route

APPOINTMENT WITH THE END CUSTOMER

The “Appointment” module makes it easier for the dispatcher to find a solution together with the end-consumer
MobileX-dispatch offers the dispatcher all possible execution dates in a table
The dispatcher can prioritize accordingly with regard to the parameters “Additional travel time”, “Utilization” and “Appointment”

AUTOMATIC RESOURCE PLANNING

In addition to manual planning, semi-automatic or fully automatic scheduling is possible
Maintenance assignments, the dispatcher can “pull” proposed tours directly on the map
In the planning proposals, mobileX-dispatcher takes into account numerous parameters such as woring hours, fixed dates or travel times

ROUTE OPTIMIZATION

Maintenance operations can be optimized with disruptions to optimal routes, thereby drastically shortening distance
Thanks to the mobileX-dispatcher route optimization, service technicians are always on the shortes route
MobileX-dispatch considers many important planning parameters

STRATEGIC PLANNING IN THE FUTURE

For companies with a high annual volume of service calls, the optional module “Scenario Henerator” enables the strategic planning of resources and capacities
This makes it possible to create hypothetical scenarios for the future in the basis of histrocial data such the order backlog of the last fiscal year

HOW DOES THE DIGITAL SERVICE PROCESS WORK?

Creation of service orders

in proALPHA

Transfer the data to mobileX-dispatch

via the interface develped by mobileBlox

Control of resource

such as service technicans, vehicle, subcontractors with the planning software depending on availability, regionality and qualification

Transfer the orders to the tablet

of the assigned service technician with piaX service

Collection of the data

such as times, costs and material consumption after maintenance as well as preparation of the service report

Data transfer to proALPHA

for review and billing

Keep track of your sales-related information. Contracts, activities and documents from the ERP system are always available in Outlook.

Manage complex objects with assigned projects, contacts and contact persons. Involved people and relevant data can easily be linked together in ours.

As a technician, piaX also allows you to work offline with your service orders. Required working hours, material and reports are recorded directly in MS Outlook and reported back to proALPHA.

Arrange an appointment with us and find out more about piaX.

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