Simple, fast & central:
piaX-DMS |

With piaX DMS you manage your documents in a structured and efficient way. Thanks to seamless integration, intelligent tagging, and mobile availability, you always keep track.

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So ergänzt unser DMS Ihren piaX-Service

Initial contact

Relevant information always at hand

Save important documents directly where they are needed – in quotes, receipts, or activities.

Document storage

Efficient and well-structured

Upload multiple files at once or add photos directly via the built-in camera. All documents are instantly organized and easy to find through keywords.

Customer communication

Seamless information flow

Thanks to centralized storage, all parties always have access to relevant documents – whether in the office or on the go.

Analysis & optimization

Less searching, more efficiency

With intelligent tagging and Proalpha integration, documents are always available, minimizing search times and speeding up processes.

Efficient Service, Centralized Management, Maximum Impact.
Discover the key features of piaX Service – for smoother processes and happier customers.

Fully Integrated Service Workflow

Efficient end-to-end processes – from order intake to invoicing – thanks to seamless integration with Proalpha and Outlook. No double entries, no media breaks.

Mobile Work – Even Offline

Service technicians have access to orders, device data, documents, and product history at all times – even in areas without network coverage. Work paperless anywhere, with full data synchronization.

Comprehensive On-Site Data Capture

Detailed recording of times, materials (including serial numbers), measurements, and costs. Automatic plausibility checks ensure high data quality.

Digital Service Reports & Document Management

Generate, sign (e.g., with piaX Pen), and archive reports digitally – directly on site and including photo checks. Email archiving in Outlook ensures transparency and traceability.

Ad-hoc & Call Management

Respond flexibly: capture spontaneous service orders or support calls instantly – online or offline – and convert requests directly into orders.

Process Monitoring & Follow-Up

With the dispatcher cockpit, operations managers and service coordinators always have an overview of open, confirmed, or faulty orders. Corrections and follow-up orders can be executed immediately.

Simple, fast & central: piaX-DMS |

DMS

Success factors

Features